We are excited to share with you an exciting evolution in our customer service that will change the way we interact with you, our valued customers. We have always put your experience and comfort first during your shopping trip with us. It is with this constant commitment that we announce the launch of our new service on WhatsApp, combined with personalized assistance from a dedicated Personal Shopper!

The Next Frontier of Communication: WhatsApp

We're constantly looking for ways to better communicate with you, and adding WhatsApp as a support channel is a significant step forward. We know that WhatsApp is a widely used and preferred platform for personal and professional communication. Now you can easily reach us through this app, allowing us to answer your questions, provide assistance and guide you during the purchase process in an even more direct and immediate way.

The Personal Touch: Our Personal Shopper at Your Service

But the news does not end here. We proudly introduce our team of dedicated Personal Shoppers. Whether you're undecided about which product to choose or looking for advice on combinations and styles, your Personal Shopper will be there to guide you every step of the way. These experts passionate about fashion (or specific sector) are ready to listen carefully to you, understand your preferences and offer you personalized suggestions that make your shopping with us a unique and satisfying experience.

How It Works: A Simple Process

1. Contact us on WhatsApp: Add us to your WhatsApp contacts or use the chat button on our site to start a conversation.

2. Ask for Personal Shopper Assistance: Tell us your needs, preferences and questions. Your Personal Shopper will be assigned based on your interests.

3. Receive Personalized Recommendations: Your Personal Shopper will respond with advice and suggestions on products that suit your style and needs.

4. Make Your Purchase: Once you have the information you need, you can proceed with the purchase through WhatsApp or via our website.

Your Experience Is Our Priority

With the introduction of this new service, we intend to make your shopping process not only more convenient, but also more engaging and personalized than ever before. We want you to feel supported, heard and appreciated at every stage of your shopping journey.

We are excited to embark on this new chapter with you, our valued customers. We look forward to connecting with you on WhatsApp and introducing you to the benefits of our expert Personal Shoppers. The evolution is underway and we are happy to have you by our side as we move forward in this exciting direction.