Shipping policy

Delivery times vary depending on the product's destination area.
ITALY: Delivery is approximately expected within 3-4 days of shipment.
European countries (EU): Delivery is approximately expected within 6 working days of shipment.
We ship via DHL.
Orders placed on Saturdays and Sundays will be processed on the next working day, and delivery times vary based on the shipping carrier.
Primamoda Kids reserves the right to cancel orders without further charge and refund customers if there are any issues with the availability, price, or condition of the item before shipment.

SHIPPING COSTS
Shipping to ITALY costs €6.00 ​​and is free for orders over €99.00, unless otherwise indicated by Primamoda Kids on this website or to customers subscribed to the official newsletter. Shipping costs are always indicated during the order process in the online shopping cart on this website.
Shipments to Austria, France, Germany, and Spain (excluding islands) cost €10.00.

If the customer refuses delivery of the goods, any shipping costs required to return the package to Primamoda Kids will be deducted from the refund due to the customer.

You will receive a tracking code to track your shipment by email.

DELIVERY AREAS
Primamoda Kids delivers to: Italy, France, Germany, Austria, and Spain (excluding islands).

For returns, please contact info@primamodakids.it +39 0883888252